Key Worker

Job Description

Key Worker  

37hrs Permanent Post Lister Avenue, Sheffield – Rota includes evening & weekends.

Lister Project is a CQC registered recovery residential mental health service for 25 adults, split over 5 separate houses in the Base green area of Sheffield. 

Could you empower someone with enduring mental health issues to gain the most from their life on their recovery journey?

We have an exciting opportunity for an enthusiastic, positive and innovative individual to join our dedicated team at our registered mental health service in Sheffield.   The role of a Key Worker includes supporting our customers to develop the skills necessary to maximise their independence.   We are a service with a real commitment to supporting our customers to achieve their aspirations, goals and help them maximise their full potential. The role can be challenging and is highly rewarding.

For our perfect candidate, we are offering a great package of benefits, working in a caring and friendly team. 

More about the role:

The role of a Keyworker is to:

• Show enthusiasm for helping others, be approachable and encouraging with customers to support them in achieving their goals and aspirations  
• Support our customers to gain the individual skills required to live more independent lives
• Demonstrate an understanding of the needs and risks our customers experience and an understanding of how to develop plans of support to overcome these
• Use strengths-based approaches to support individuals to realise their potential

Who you are:

You will be passionate about customer service and have a real commitment to supporting our customers to achieve their aspirations, goals and help them maximise their full potential. The successful candidate would need to:

• Have previous experience of supporting vulnerable people
• Demonstrate an understanding of individual supports needs and how to positively manage risk, whilst supporting our customers on their recovery journey
• Be a great communicator both verbally and in writing
• Have good problem-solving skills
• Capability to use a wide range of digital software 
• Great organisational and observational skills

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Our wider benefits:

• Salary – £23,582
• Working hours – 37 hours per week - Monday to Friday may include evenings depending on needs of customers.
• Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.
• Pension contribution
• Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share.
• Excellent benefits including:
  • SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts.  Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health
  • Westfield Health (employer paid)
  • Counselling
  • Discounted Gym membership
  • Cycle to work scheme
  • Access to a wide range of programmes to train and develop you.

For more information about our range of benefits, please visit the Your Wellbeing and Feeling at Home.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview.

To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

CLICK HERE TO APPLY:  https://careers.syha.co.uk/vacancy/key-worker-584683.html#hs_show_apply_popup=tru

For an informal discussion contact, Lisa Softley, or Natalie Oliver (Project Leads) on l.softley@syha.co.uk n.oliver@syha.co.uk or call  0114 2652016

Closing Date:  5 May 2025
Interview Date:  13 May 2025